Yazar
Rob MacDougall
2 cilt bulundu.
Cilt sonuçları
How to measure customer satisfaction
Nigel Hill, John Brierley, Rob MacDougall · Gower Publishing Company
136 sayfa · 1999
Evaluation / Consumer satisfaction
How to Measure Customer Satisfaction
Nigel Hill, John Brierley, Rob Macdougall · Gower Publishing Company
151 sayfa · 2004
Consumer satisfaction / Evaluation / Consommateurs / Satisfaction / Évaluation