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hari govind
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Cilt sonuçları
Dominance of affective over cognitive customer satisfaction in satisfaction - loyalty relationship in service encounters
Hari Govind Mishra · Indian Institute of Management
25 sayfa · 2014
Consumer satisfaction / Customer loyalty
Impact of consumer social responsibility and brand social responsibility image on brand loyalty
Hari Govind Mishra · Indian Institute of Management
20 sayfa · 2014
Marketing / Social marketing / Consumer behavior