Yazar
james l heskett
25 cilt bulundu.
James L. Heskett · Simon & Schuster, Limited
301 sayfa · 1997
Consumer satisfaction / Customer services / Employee loyalty / Industrial productivity / Satisfaction au travail
James L. Heskett · Berrett-Koehler Publishers, Incorporated
275 sayfa · 2015
Customer services / Service industries / Management / Service industries, management
James L. Heskett · The Free Press
389 sayfa · 2002
Customer services / Employee loyalty / Communication in marketing / Organizational effectiveness / Consumer satisfaction
James L. Heskett · FT Press
372 sayfa · 2012
Corporate culture / Organizational change / Organizational effectiveness / Organizational behavior / Change Management
John P. Kotter, James L. Heskett · Simon & Schuster, Limited
224 sayfa · 2008
Organizational effectiveness / Corporate culture / Performance
James L. Heskett · Plaza & Janes
271 sayfa · 1988
Industrias de servicios / Administración / Gestión de servicios / Empresas de servicios
James L. Heskett · Harvard Business Press
Sayfa sayısı yok · 2008
Customer services / Word-of-mouth advertising / Employee ownership
James L. Heskett · Ronald Press
183 sayfa · 1964
Problems, exercises / Business logistics / Materials management
John P. Kotter, James L. Heskett · Makron Books do Brasil Editora
188 sayfa · 1994
Corporate culture / Organizational effectiveness / Performance
Claudio Ferrozzi, Roy D. Shapiro, James L. Heskett · ISEDI
414 sayfa · 1987
Business logistics / Case studies
W. Earl Sasser, Christopher W. L. Hart, James L. Heskett · Maxwell Macmillan International
632 sayfa · 1991
Service industries / Management / Case studies
James L. Heskett, Jeffrey F. Rayport, Harvard Business School Publishing Corporation · Harvard Business School Pub.
Sayfa sayısı yok · 2003
Customer services