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Jana Ronan
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Chat reference
Jana Ronan · Libraries Unlimited
183 sayfa · 2002
Case studies / Computer programs / Electronic reference services (Libraries) / Internet in library reference services / Libraries, reference department
Chat reference
Jana Ronan, Carol A. Turner · Association of Research Libraries, Office of Leadership and Management Services
141 sayfa · 2002
Internet in library reference services / Electronic reference services (Libraries) / Internet dans les services de référence (Bibliothèques) / Bibliothèques / Services de référence électroniques