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Malcolm Carlaw
2 cilt bulundu.
Cilt sonuçları
Managing and Motivating Contact Center Employees
Malcolm Carlaw · McGraw-Hill
Sayfa sayısı yok · 2003
Business / Management / Nonfiction / Customer services / Employee motivation
Managing and Motivating Contact Center Employees
Malcolm Carlaw, Peggy Carlaw, Vasudha Kathleen Deming, Kurt Friedmann · McGraw-Hill
350 sayfa · 2002
Personnel & human resources management / Teleworking / Personnel management / Entrepreneurship / Call centers