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Moira Clark · Taylor & Francis Group
216 sayfa · 2004
Customer services / BUSINESS & ECONOMICS / Customer Relations
Martin Christopher, Adrian Payne, Helen Peck, Moira Clark · Taylor & Francis Group
509 sayfa · 1999
Relationship marketing / Marketing, management / Marketing relationnel / BUSINESS & ECONOMICS / Customer Relations
Adrian Payne, Christopher, Martin., Helen Peck, Moira Clark · Butterworth-Heinemann
312 sayfa · 1998
Customer relations / Relationship marketing / Consumer satisfaction / Customer services / Relations avec la clientèle
Christopher Martin, Moira Clark, Helen Peck · Butterworth-Heinemann
304 sayfa · 1995
Customer services / Relationship marketing / Customer relations / Consumer satisfaction
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