Yazar
Sandra Vandermerwe
17 cilt bulundu.
Sandra Vandermerwe · Wiley
244 sayfa · 1996
Customer services / Customer relations / Consumer satisfaction
Sandra Vandermerwe · Butterworth-Heinemann
268 sayfa · 1993
Customer services / Management / Total quality management / Qualité des services / Service consommateurs
Sandra Vandermerwe · Palgrave Macmillan
224 sayfa · 2004
Organizational change / Klantgerichtheid / Marketing / Kundenorientierung / Innovation
Sandra Vandermerwe · Prentice Hall
452 sayfa · 1994
Case studies / Competition / Competition, International / Industrial management / International Competition
John A. Quelch, Kamran Kashani, Sandra Vandermerwe · Irwin
525 sayfa · 1994
Marketing / Case studies / Management / Marketing research
Sandra Vandermerwe · International Institute for Management Development
33 sayfa · 1991
Environmental aspects / Environmental aspects of Industrialization / Environmental aspects of Industries / Industrialization / Industries
Sandra Vandermerwe · International Institute for Management Development
473 sayfa · 1990
Marketing / Product life cycle / Customer services
Sandra Vandermerwe · Palgrave Macmillan
292 sayfa · 2004
Organizational change / Organizational effectiveness / Consumer satisfaction / Customer relations
Sandra Vandermerwe · International Institute for Management Development
56 sayfa · 1994
Marketing / Marketing research