Yazar
anthony j zahorik
2 cilt bulundu.
Cilt sonuçları
Return on quality
Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham · Probus Professional Pub
225 sayfa · 1993
Evaluation / Total quality management / Production & quality control management / Quality Assurance (QA) & Total Quality Management (TQM) / Quality Control