Yazar
Brad Cleveland
20 cilt bulundu.
Cilt sonuçları
Call Center Management
Brad Cleveland, Julia Mayben, Günter Greff · Gabler Verlag
272 sayfa · 2013-10-03
Business & Economics
ICMI's Pocket Guide to Call Center Management Terms
Brad Cleveland · ICMI Press (International Customer Management Institute)
147 sayfa · 2004-07-01
Kategori yok
Call Center Management on Fast Forward
Brad Cleveland · ICMI Press (International Customer Management Institute)
491 sayfa · 2012
Business & Economics
Call Center Customer Relationship Management Handbook and Study Guide
Brad Cleveland, Debbie Harne · ICMI Press (International Customer Management Institute)
336 sayfa · 2003-02-01
Call centers
Call Center Operations Management Handbook and Study Guide
Brad Cleveland, Debbie Harne · ICMI Press (International Customer Management Institute)
474 sayfa · 2004
Business
Call Center People Management Handbook and Study Guide
Brad Cleveland, Debbie Harne · ICMI Press (International Customer Management Institute)
476 sayfa · 2004
Business