Yazar
frederick f reichheld
8 cilt bulundu.
Frederick F. Reichheld · Harvard Business School Press
323 sayfa · 1996
Consumer satisfaction / Job satisfaction / Labor productivity / Loyalty / Customer relations
Frederick F. Reichheld · Harvard Business Press
290 sayfa · 2011
Customer loyalty / Leadership / Consumer satisfaction / Success in business / Employee loyalty
Frederick F. Reichheld · Harvard Business School Press
211 sayfa · 2006
Commerce / Economics / Success in business / Public Relations / Employee loyalty
Frederick F. Reichheld · Harvard Business School Press
227 sayfa · 2001
Employés / Employee loyalty / Customer loyalty / Leadership / Cliënten
Frederick F. Reichheld · Harvard Business School Press
278 sayfa · 1996
Corporations / Employee loyalty / Loyalty / Customer relations / Investor relations
Frederick F. Reichheld · Harvard Business School Press
304 sayfa · 2001
Employe s. / Clie nten / Employee loyalty / Customer loyalty / Leadership
