Yazar
Joan Koob Cannie
5 cilt bulundu.
Cilt sonuçları
Keeping customers for life
Joan Koob Cannie · American Management Association
274 sayfa · 1991
Consumer satisfaction / Customer services / Satisfaction / Service à la clientèle / Service consommateurs
Turning lost customers into gold
Joan Koob Cannie · AMACOM
170 sayfa · 1993
Consumer satisfaction / Customer relations / Customer services / BUSINESS & ECONOMICS / Marketing & Sales




