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Lia Patricio
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Service Design
Lia Patricio, Raymond Fisk, Birgit Mager · Business Expert Press
160 sayfa · 2014
Service industries, management
Exploring Service Science
Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum · Springer
432 sayfa · 2018
Computer science / Management, data processing / Business, data processing
Handbook of Service Science, Volume II
Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício · Springer
837 sayfa · 2018
Service industries, management