Yazar
Natalie Petouhoff
9 cilt bulundu.
Cilt sonuçları
Recruiting and retaining call center employees
Natalie L. Petouhoff · ASTD
226 sayfa · 2001
Personnel management / Call centers / Employee selection / Customer services
Re-inventing your contact center
Lana M. Ruffins, Lisa M. Schwartz, Natalie L. Petouhoff · Pearson Education
272 sayfa · 2006
Call centers / Customer relations / Customer services / Management / Customer relations, management
Ultimate Success Blueprint
Richard M. Krawczyk, Natalie L. Petouhoff · Morgan James Publishing
140 sayfa · 2015
Success / Self-actualization (psychology)
Be the Best Agent Ever!
Natalie L. Petouhoff, Lisa Schwartz, Lana M. Ruffins · Pearson Education, Limited
208 sayfa · 2006
Customer services / Call centers