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paul r timm phd
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50 powerful ideas you can use to keep your customers
Paul R. Timm, Paul R. Phd. Timm · ReadHowYouWant.com, Limited
160 sayfa · 2002
Customer services / Supervision of employees / Management / Consumer satisfaction
Seven Power Strategies for Building Customer Loyalty
Paul R. Timm PhD · Amer Management Assn
224 sayfa · 2001
Public Relations / Customer services / Klantenservice / Customer loyalty / Consumer Behavior