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Rhonda Dishongh
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Achieving patient (aka customer) experience excellence
Rhonda Dishongh · CRC Press
117 sayfa · 2014
Hospital-Patient Relations / Organizational Case Studies / Cultural Competency / Personal Narratives / Patient Satisfaction
Achieving Patient Experience Excellence
Rhonda Dishongh, Qaalfa Dibeehi, Kalina Janevska, Gregory D. Erickson · Productivity Press
137 sayfa · 2013
Patient satisfaction / Physician and patient / Intercultural communication