Yazar
Roderick M McNealy
3 cilt bulundu.
Cilt sonuçları
Making customer satisfaction happen
Roderick M. McNealy · Chapman & Hall
192 sayfa · 1994
Kundenmanagement / Quality control / Consumer satisfaction / Klantgerichtheid / Customer services
Making customer satisfaction happen
Roderick M McNealy · Chapman & Hall
192 sayfa · 1996
Customer services / Quality control / Consumer satisfaction