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s brignall

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Cilt sonuçları

Service industriesPerformance measurement in service businessesL. Fitzgerald, R. Johnston, S. Brignall

Performance measurement in service businesses

L. Fitzgerald, R. Johnston, S. Brignall · CIMA Publishing

126 sayfa · 1991

Service industries

Business / Economics / FinanceImproving Service PerformanceS. Brignall, L. Fitzgerald, R. Johnston

Improving Service Performance

S. Brignall, L. Fitzgerald, R. Johnston · CIMA Publishing

66 sayfa · 1999

Quality Assurance (QA)&Total Quality Management (TQM) / Service industries / Accounting - Managerial / Business&Economics / Accounting / Management / Business / Economics / Finance