Yazar
Yuriko Sawatani
3 cilt bulundu.
Cilt sonuçları
Serviceology for Designing the Future
Takashi Maeno, Yuriko Sawatani, Tatsunori Hara · Springer
614 sayfa · 2016
Service industries / Medical care, research / Customer services
Serviceology for Smart Service System
Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka · Springer
412 sayfa · 2016
Service industries
