Mary Jo Bitner

Valarie A. Zeithaml, Mary Jo Bitner · McGraw Hill Higher Education

668 sayfa · 1996

Marketing / Service industries / Customer services / Dienstleistung / Ellipses-Marketing

Valarie A Zeithaml, Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler · Irwin/McGraw-Hill

678 sayfa · 1999

Marketing / Service industries / Customer services / Dienstensector / Service a la clientele

Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler · McGraw-Hill Education

688 sayfa · 2002

Service industries / Marketing / Customer services

Valarie A. Zeithaml, Mary Jo Bitner · McGraw Hill

584 sayfa · 2002

Service industries / Marketing / Customer services

Mary Jo Bitner · American Marketing Association

113 sayfa · 1989

Marketing / Service industries / Congresses

Valerie Zeithalm, Mary Jo Bitner, Dwayne Gremler · McGraw-Hill

Sayfa sayısı yok · 2005

Kategori yok

Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. · McGraw-Hill Education (ISE Editions)

Sayfa sayısı yok · 2005

Kategori yok

Mary Jo Bitner, Valarie A. Zeithaml, Dwayne D. Gremler · McGraw-Hill Education

1088 sayfa · 2017

Kategori yok

Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. · MAcGRAw HILL INTERNATION EDITIONAL

Sayfa sayısı yok · 2013

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Mary Jo Bitner and Dwayne D. Gremler Valerie A. Zeithaml · McGraw-Hill

738 sayfa · 2006

Kategori yok

Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler, Thomas Mahaffey, Bobbi Hiltz · McGraw-Hill Ryerson Higher Education

Sayfa sayısı yok · 2007

Kategori yok