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Zeithaml

26 cilt bulundu.

Cilt sonuçları

Delivering quality service

Valarie A. Zeithaml · Free Press

226 sayfa · 1990

Quality control / Customer services / Service industries / Mathematical models / Customer service

Services marketing

Valarie A. Zeithaml, Mary Jo Bitner · McGraw Hill Higher Education

668 sayfa · 1996

Marketing / Service industries / Customer services / Dienstleistung / Ellipses-Marketing

Services marketing

Valarie A Zeithaml, Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler · Irwin/McGraw-Hill

678 sayfa · 1999

Marketing / Service industries / Customer services / Dienstensector / Service a la clientele

Management

Thomas S. Bateman, Scott Snell, Carl P. Zeithaml · Irwin

662 sayfa · 1990

Management / Case studies / Administración / Internationale Wettbewerbsfähigkeit / Economics, Finance, Business and Industry

Customer servicesServices marketingValarie A. Zeithaml

Services marketing

Valarie A. Zeithaml · McGraw-Hill

Sayfa sayısı yok · 2013

Marketing / Service industries / Customer services

CiltDefining and relating price, perceived quality, and perceived valueValarie A. Zeithaml

Defining and relating price, perceived quality, and perceived value

Valarie A. Zeithaml · Marketing Science Institute

40 sayfa · 1987

Kategori yok

CiltService Marketing? : Integrating CustomerZEITHAML

Service Marketing? : Integrating Customer

ZEITHAML · McGraw-Hill Education

Sayfa sayısı yok · 2023

Kategori yok

Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) (Relevant Knowledge)

Valarie A. Zeithaml · Marketing Science Institute

86 sayfa · 2004

Customer services / Quality control / Evaluation

CiltMarketing de Servicios Un Enfoque de Integracion del Cliente a la Empresa- 2bValarie A. Zeithaml

Marketing de Servicios Un Enfoque de Integracion del Cliente a la Empresa- 2b

Valarie A. Zeithaml · McGraw-Hill Companies

780 sayfa · 2002

Kategori yok

Politics and governmentServqual, a multiple-item scale for measuring customer perceptions of service qualityA Parasuraman, A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry

Servqual, a multiple-item scale for measuring customer perceptions of service quality

A Parasuraman, A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Marketing Science Institute

39 sayfa · 1986

Customer services / Marketing research / Research / Marketing / Politics and government

GEN COMBO SERVICES MARKETING; CONNECT ACCESS CARD

Valarie Zeithaml · McGraw-Hill Education

Sayfa sayısı yok · 2017

Kategori yok

Services marketing

Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler · McGraw-Hill Education

688 sayfa · 2002

Service industries / Marketing / Customer services

Services Marketing

Valarie A. Zeithaml, Mary Jo Bitner · McGraw Hill

584 sayfa · 2002

Service industries / Marketing / Customer services

CiltRi Icd Services MarketingZeithaml

Ri Icd Services Marketing

Zeithaml · McGraw-Hill Education

Sayfa sayısı yok · 2002

Kategori yok

CiltRi TB Services MarketingZEITHAML

Ri TB Services Marketing

ZEITHAML · McGraw-Hill Education

262 sayfa · 2000

Kategori yok

CiltReview of Marketing 1990Valarie Zeithaml

Review of Marketing 1990

Valarie Zeithaml · Amer Marketing Assn

Sayfa sayısı yok · 1990

Kategori yok

Customer relationsA conceptual framework for understanding e-service qualityValarie A. Zeithaml

A conceptual framework for understanding e-service quality

Valarie A. Zeithaml · Marketing Science Institute

46 sayfa · 2000

Electronic commerce / Customer services / Management / Customer relations

Marketing researchThe nature and determinants of customer expectations of serviceValarie A Zeithaml

The nature and determinants of customer expectations of service

Valarie A Zeithaml · Marketing Science Institute

28 sayfa · 1991

Customer services / Marketing research

CiltCommunication and control processes in the delivery of service qualityValarie A. Zeithaml

Communication and control processes in the delivery of service quality

Valarie A. Zeithaml · Marketing Science Institute

31 sayfa · 1987

Kategori yok

Business/EconomicsPrice and Brand Name As Indicators of Quality Dimensions (Working Paper, Report No 91-130)Merrie Brucks, Valarie A. Zeithaml

Price and Brand Name As Indicators of Quality Dimensions (Working Paper, Report No 91-130)

Merrie Brucks, Valarie A. Zeithaml · Marketing Science Inst

Sayfa sayısı yok · 1991

Business/Economics

Customer servicesServices MarketingZeithaml, Bitner, Gremler

Services Marketing

Zeithaml, Bitner, Gremler · McGraw-Hill Education

Sayfa sayısı yok · 2017

Service industries / Customer services

CiltGen Combo Looseleaf Service Marketing; Connect Access CardValarie A. Zeithaml

Gen Combo Looseleaf Service Marketing; Connect Access Card

Valarie A. Zeithaml · McGraw-Hill Education

Sayfa sayısı yok · 2017

Kategori yok

CiltDefining and Relating Price, Perceived Quality, and Perceived Value/Msi 87-101Valeria A. Zeithaml

Defining and Relating Price, Perceived Quality, and Perceived Value/Msi 87-101

Valeria A. Zeithaml · Marketing Science Inst

Sayfa sayısı yok · 1987

Kategori yok

Service industriesCommunication and Control Processes in the Delivery of Service Quality/Msi 87-100Zeithaml, Berry, Parasuraman

Communication and Control Processes in the Delivery of Service Quality/Msi 87-100

Zeithaml, Berry, Parasuraman · Marketing Science Inst

Sayfa sayısı yok · 1987

Marketing Management / Customer service / Management / Marketing / Service industries

Driving customer equity

Roland T. Rust, Roland Rust, Valarie Zeithaml, Katherine Lemon · Simon & Schuster, Limited

292 sayfa · 2000

Marketing / Strategic planning / Customer relations / Customer services / Management & management techniques

CiltServices MarketingV Et Al Zeithaml

Services Marketing

V Et Al Zeithaml · MC GRAW HILL

Sayfa sayısı yok · 2009

Kategori yok