Yazar
Valarie Zeithaml
26 cilt bulundu.
Valarie A. Zeithaml · Free Press
226 sayfa · 1990
Quality control / Customer services / Service industries / Mathematical models / Customer service
Valarie A. Zeithaml, Mary Jo Bitner · McGraw Hill Higher Education
668 sayfa · 1996
Marketing / Service industries / Customer services / Dienstleistung / Ellipses-Marketing
Valarie A Zeithaml, Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler · Irwin/McGraw-Hill
678 sayfa · 1999
Marketing / Service industries / Customer services / Dienstensector / Service a la clientele
Valarie A. Zeithaml · Marketing Science Institute
86 sayfa · 2004
Customer services / Quality control / Evaluation
Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler · McGraw-Hill Education
688 sayfa · 2002
Service industries / Marketing / Customer services
Valarie A. Zeithaml, Mary Jo Bitner · McGraw Hill
584 sayfa · 2002
Service industries / Marketing / Customer services
Roland T. Rust, Roland Rust, Valarie Zeithaml, Katherine Lemon · Simon & Schuster, Limited
292 sayfa · 2000
Marketing / Strategic planning / Customer relations / Customer services / Management & management techniques
Thomas M. Bloch, Valarie A. Zeithaml · American Marketing Association
138 sayfa · 1985
Marketing / Professions / Service industries
Valarie A. Zeithaml · McGraw-Hill
Sayfa sayısı yok · 2013
Marketing / Service industries / Customer services
A Parasuraman, A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Marketing Science Institute
39 sayfa · 1986
Customer services / Marketing research / Research / Marketing / Politics and government
Valarie A. Zeithaml · Marketing Science Institute
46 sayfa · 2000
Electronic commerce / Customer services / Management / Customer relations
Valarie A Zeithaml · Marketing Science Institute
28 sayfa · 1991
Customer services / Marketing research
Merrie Brucks, Valarie A. Zeithaml · Marketing Science Inst
Sayfa sayısı yok · 1991
Business/Economics
Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bittner, Jim Salas · Business Expert Press
220 sayfa · 2014
Profit / Industrial management
Mary Jo Bitner, Valarie A. Zeithaml, Dwayne D. Gremler · McGraw-Hill Education
1088 sayfa · 2017
Kategori yok
Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler, Thomas Mahaffey, Bobbi Hiltz · McGraw-Hill Ryerson Higher Education
Sayfa sayısı yok · 2007
Kategori yok
Leonard L. Berry, A. Parasuraman, Valarie A. Zeithaml, Marketing Science Institute · Marketing Science Institute
25 sayfa · 1993
Customer services / Quality control / Service industries