Yazar
Roland Rust
22 cilt bulundu.
Roland T. Rust, Richard L. Oliver · Sage Publications
292 sayfa · 1993
Customer services / Quality control / Consumer satisfaction / Customer service
Roland T. Rust, Roland Rust, Valarie Zeithaml, Katherine Lemon · Simon & Schuster, Limited
292 sayfa · 2000
Marketing / Strategic planning / Customer relations / Customer services / Management & management techniques
Roland T. Rust · Lexington Books
159 sayfa · 1986
Mathematical models / Advertising media planning / Mathematisches Modell / Campagnes publicitaires / Plans médias
Roland T. Rust, P. K. Kannan · Taylor & Francis Group
328 sayfa · 2002
Electronic commerce / Customer services / Commerce électronique / Service à la clientèle
Roland T. Rust · Addison-Wesley Educational Publishers
Sayfa sayısı yok · 1996
Sector terciari / Màrqueting / Servei al client
Roland T. Rust · Marketing Science Institute
48 sayfa · 2000
Service industries / Marketing / Consumer satisfaction / Customer services
Roland T. Rust · Samsom
340 sayfa · 2001
Klantgerichtheid / Marketing / Strategisch management / Merken (commercie) / Relatiemarketing
Roland T. Rust · Graduate School of Business, the University of Texas at Austin
11 sayfa · 1981
Mathematical models / Television viewers / Television programs / Rating
Roland T. Rust · Graduate School of Business, University of Texas at Austin
15 sayfa · 1981
Marketing / Mathematical models
Roland T. Rust · HarperCollins College Publishers
365 sayfa · 1996
Marketing / Service industries / Customer services
Roland T. Rust · HarperCollins College Publishers
508 sayfa · 1996
Marketing / Service industries / Customer services
Roland T Rust · Marketing Science Institute
55 sayfa · 2001
Product management / Marketing / Brand name products / Brand loyalty / Decision making
Roland T Rust · Marketing Science Institute
34 sayfa · 1994
Quality of products / Quality control / Evaluation / Total quality management / Customer services
Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham · Probus Professional Pub
225 sayfa · 1993
Evaluation / Total quality management / Production & quality control management / Quality Assurance (QA) & Total Quality Management (TQM) / Quality Control
Roland T. Rust, Katherine N. Lemon, DAS NARAYANDAS · Prentice Hall
551 sayfa · 2004
Kundenmanagement / Management / Customer equity / Klantgerichtheid / Unternehmen
Roland T. Rust, Katherine N. Lemon, Das Narayandas · Prentice Hall
324 sayfa · 2004
Customer services / Business / Economics / Finance / Business & Economics / Textbooks / Business/Economics
Roland T. Rust, Ming-Hui Huang · Springer International Publishing AG
Sayfa sayısı yok · 2021
Economics
Roland T. Rust, P. K. Kannan · M.E. Sharpe
320 sayfa · 2002
Electronic commerce / Customer services / Dienstensector / E-commerce / Electronic Commerce
Roland T. Rust, Linda L. Price, V. Kumar · Marketing Science Inst
Sayfa sayısı yok · 1990
Business/Economics
Roland Ismer, Ekkehard Reimer, Alexander Rust, Christian Waldhoff · Schmidt KG, Verlag, Otto
Sayfa sayısı yok · 2019
Kategori yok